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Shipping and Delivery

When you click on the Buy Now button on the happychild website, you will be directed to the ABC Shop Online. The ABC Shop Online is run by ABC Commercial which is part of the Australian Broadcasting Commission.

When you buy products on the ABC Shop Online, you are entering a contract to buy products with the ABC . You are not buying products from happychild.com.au (happychild Pty Ltd).

If you enter the ABC Shop Online via the happychild.com.au website, happychild Pty Ltd receives a commission from purchases you make during that visit to the ABC Shop Online.

Your purchases help us to maintain this website as a free website. Thank you for your support.

Prices
The prices displayed on this website are in Australian dollars. They are the prices being charged for each product on the ABC Shop Online. In the unlikely situation that there is any difference between the price on the happychild.com.au website and ABC Shop Online, you should note that you will be paying the price that is displayed on the ABC Shop Online product page.

Prices include a 10% tax called the Goods and Service Tax (GST). The GST is an Australian Federal Government tax levied on people making purchases in Australia. If you are making a purchase outside of Australia, you will not pay GST. Although Australian tax is removed from all international orders on the ABC Shop Online, please be aware that your order may be subject to local Customs duties and/or local taxes in the country of destination. Please check with your local authority to find out any applicable rates. Any such additional charge must be paid by the recipient of the goods.

Delivery of Goods
The products on this site are shipped by ABC Shop Online. Please visit the ABC Shop Online website for full information on delivery times, delivery methods and delivery conditions. If you have a question about delivery please visit the “Order, Payment and Delivery” section of the ABC Shop Online website.

Cost of Delivery
The delivery cost of your goods is displayed before you proceed to payment in the Checkout on the ABC Shop Online. A full explanation of delivery costs and delivery options for Australia and international delivery is available on the ABC Shop Online. If you have a question about cost of delivery please visit the “Ordering, Payment and Delivery” section of the ABC Shop Online website.
        
Security of your Payment

Please visit the “Ordering, Payment and Delivery” section of ABC Shop Online for full information about their secure online shopping environment.

Complaints & Feedback
We are committed to ensuring that you are satisfied with services provided via this website. If you have a concern or complaint about any aspect of ordering products, please either contact the ABC Shop Online or contact us and we will investigate your concerns as soon as possible.

We welcome your general feedback, both positive and negative, about this website. Please let us know if you have any suggestions for us to improve our service to you.